Gaming Support Specialist

Company: Apex Systems
Location: Enid
Posted on: June 20, 2022

Job Description:

Title: Desktop Support Specialist (focused on a virtual flight simulation device)Location: Enid, OK Contract: 6 months (with potential to be extended/go perm)Pay: $15 an hour
Duties & Responsibilities:

• Assist with integrating a new Immersive Training Device being conducted by the client.
• Provide team with recommendations to solve problems.
• Communicates with customer to provide customized solutions utilizing company standard software products and services.
• Identify, troubleshoot, and correct hardware and software malfunctions.
• Maintain computer equipment and inventory
• Document, update, and replace software as new releases become available.
• Provide technical support to customer and users by performing installation, repair, and preventative maintenance of workstations and related software/hardware.
• Self-motivated, willing to work as a member of a team, organized and able to manage individual schedules.
• Ability to communicate via telephone, email, and in-person moderately complex technical information, and accurately compose correspondence and reports.
• Demonstrate excellent customer service skills.Required Experience & Education:
  • 2-4 years' experience, and proven ability in the use of, the following:
  • Windows operating systems
  • Computer hardware
  • Wired and Wireless Networking
  • Microsoft Office SuiteAdditional Experience Desired (not required):
    • Networking infrastructure to include some cloud
    • Windows Policies
    • PowerShell scripting

Keywords: Apex Systems, Enid , Gaming Support Specialist, Other , Enid, Oklahoma