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Gaming Support Specialist

Company: Apex Systems
Location: Enid
Posted on: June 20, 2022

Job Description:

Title: Desktop Support Specialist (focused on a virtual flight simulation device)Location: Enid, OK Contract: 6 months (with potential to be extended/go perm)Pay: $15 an hour
Duties & Responsibilities:

  • Assist with integrating a new Immersive Training Device being conducted by the client.
  • Provide team with recommendations to solve problems.
  • Communicates with customer to provide customized solutions utilizing company standard software products and services.
  • Identify, troubleshoot, and correct hardware and software malfunctions.
  • Maintain computer equipment and inventory
  • Document, update, and replace software as new releases become available.
  • Provide technical support to customer and users by performing installation, repair, and preventative maintenance of workstations and related software/hardware.
  • Self-motivated, willing to work as a member of a team, organized and able to manage individual schedules.
  • Ability to communicate via telephone, email, and in-person moderately complex technical information, and accurately compose correspondence and reports.
  • Demonstrate excellent customer service skills.Required Experience & Education:
    • 2-4 years' experience, and proven ability in the use of, the following:
    • Windows operating systems
    • Computer hardware
    • Wired and Wireless Networking
    • Microsoft Office SuiteAdditional Experience Desired (not required):
      • Networking infrastructure to include some cloud
      • Windows Policies
      • PowerShell scripting

Keywords: Apex Systems, Enid , Gaming Support Specialist, Other , Enid, Oklahoma

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