Medical Office Specialist, FT
Company: Universal Health Services
Posted on: June 9, 2021
The Medical Office Specialist is responsible for front desk
coverage for the medical practice which includes registration,
check-in, collecting co-pays, scheduling appointments, billing
patients, and scanning records into EMR, reports, and
correspondence. Possesses medical terminology knowledge,
organization and communication skills, ability to adapt to flexible
work schedules and frequent interruptions, and professional
appearance, all while maintaining a calm disposition, problem
solving, and decision-making skills. Reliable, tactful, honest and
discreet in maintaining confidentiality at all times. Must be able
to carry out specific assignments to successful conclusion.
- Fulfills patient care responsibilities as assigned which may
include: checking schedules and organizing patient flow; relaying
instructions to patients/families; answering calls and providing
- Fulfills clerical responsibilities as assigned which may
include: sending/receiving patient medical records; obtaining
lab/x-ray reports, hospital notes, referral information, etc.;
completing forms/requisitions as needed; scheduling appointments;
verifying insurance coverage and patient demographics; managing
charts to ensure information is completed and accurate.
- Fulfills organizational responsibilities as assigned, which may
include; respecting/promoting patient rights; responding
appropriately to emergency codes; sharing problems relating to
patients and/or staff with immediate supervisors quickly; schedules
patients for procedures; and Insurance forms for doctors. Compiles
end of day deposits and end of day reports. Follow written
- Books, coordinates and reschedules patients appointments;
relays necessary messages to staff; greets and registers patients
in a prompt, pleasant, and helpful manner; provides necessary
instructions/directions. Informs appropriate department/person of
patient's arrival; verifies necessary information and records in
the medical record; uses computer system to generate information
necessary for billing; and, updates patient information, collects
co-pays, provides any necessary forms needing completion, obtains
signatures as necessary.
- Maintains and updates current information on physician's
schedules ensuring that patients are scheduled properly and
appointments are confirmed; answers telephone, screen calls, takes
messages, and provides information; answers questions regarding
patient appointments; assembles new patients' charts for next day
visit; updates profile on all patients; fulfills organizational
responsibilities as assigned which may include;
respecting/promoting patient rights; responding appropriately to
emergency codes; sharing problems relating to patients and/or staff
with immediate supervisors quickly; maintains schedule; performs
appointment follow ups; acts as receptionist as necessary; and
travels between facilities as requesteD.
- Performs other duties such as answers phone calls and routes to
appropriate party. Always informs patients they are going to go to
voicemail. Take accurate, complete written messages as
- Minimum of one year of medical experience preferred.
- Job requires being reliable, responsible, dependable, and
- Job requires being careful about detail and thorough in
completing work tasks.
- Knowledge of administrative and clerical procedures and
systems, and other office procedures and terminology.
- Knowledge of electronic equipment, computer hardware and
software, including applications and programming.
- Knowledge of principles and processes for providing customer
and personal services. This includes customer needs assessment,
meeting quality standards for services, and evaluation of customer
- High school graduate or equivalent.
- Completed a Medical Office Assistant/Specialist program or
Medical Assistant program preferred.
Travel Requirements: 0-10%
All UHS subsidiaries are committed to providing an environment
of mutual respect where equal employment opportunities are
available to all applicants and teammates. UHS subsidiaries are
equal opportunity employers and as such, openly support and fully
commit to recruitment, selection, placement, promotion and
compensation of individuals without regard to race, color,
religion, age, sex (including pregnancy, gender identity, and
sexual orientation), genetic information, national origin,
disability status, protected veteran status or any other
characteristic protected by federal, state or local laws. We
believe that diversity and inclusion among our teammates is
critical to our success.
At UHS and all our subsidiaries, our Human Resources departments
and recruiters are here to help prospective candidates by matching
skillset and experience with the best possible career path at UHS
and our subsidiaries. We take pride in creating a highly efficient
and best in class candidate experience. During the recruitment
process, no recruiter or employee will request financial or
personal information (Social Security Number, credit card or bank
information, etc.) from you via email. The recruiters will not
email you from a public webmail client like Hotmail, Gmail, Yahoo
Mail, etc. If you are suspicious of a job posting or job-related
email mentioning UHS or its subsidiaries, let us know by contacting
us at: https://uhs.alertline.com or
Keywords: Universal Health Services, Enid , Medical Office Specialist, FT, Other , Enid, Oklahoma
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