Director of Commercial Loan Operations
Company: Fidelity Bank
Location: Wichita
Posted on: June 24, 2025
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Job Description:
Job Overview: We are seeking an experienced and enthusiastic
operational leader for the Director of Commercial Loan Operations
role. The candidate for this position will be responsible for:
Oversight and management of commercial loan operations and support
to commercial lending production business units. Managing all
operational, servicing support, and quality control functions for
the Bank’s commercial loan products. Supporting the origination,
documentation, booking, processing, ongoing servicing, escrow
management and analysis, post-closing review, document retention
and reconciliation of all loans in the commercial loan portfolio.
Delivering quality results through the analysis and evolution of
established processes and procedures. Ensuring adherence to
organizational policies and regulations to minimize risk. Providing
guidance to colleagues and loan administrators, building strong
alliances with business partners, taking point on resolutions,
identifying and implementing process improvements, establishing
appropriate controls over core systems to reduce errors, and
increase operational efficiencies. Facilitating employee support of
corporate goals and objectives. Other duties and projects as
assigned. Requirements for the position include: Bachelor’s degree
in a business-related field or equivalent experience. 5 years
management experience in banking and commercial loan operations.
Extensive knowledge of commercial loan processing, servicing, and
quality control. Experience in establishing business partnerships
in a fast-paced, dynamic environment. Business unit project
management experience. Analytical, research and project management
experience. Strong verbal and written communication skills, basic
computer skills. The ability to work flexible and/or late hours and
occasionally travel. Preferred qualifications for this position
include: Experience with Laser Pro loan origination system
Experience with FIS Horizon XE Experience with Escrow Analysis
Experience in loan administration duties or oversight
EEO/Veterans/Disabled
Keywords: Fidelity Bank, Enid , Director of Commercial Loan Operations, Accounting, Auditing , Wichita, Oklahoma
